Terms of service

Last Updated: 10 September 2025

Who We Are

The Beverage Cooling Company ("BevCool", “we,” “us,” or “our”) operates the website www.bevcool.co.uk (the “Site”). We are dedicated to providing customer focussed pre- and post-sale support for the sale and service of Lindr portable and under counter beer and wine cooling products and accessories. These Terms of Service (“Terms”) govern your access to and use of our Site.

Acceptance of Terms

By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site. We may update these Terms from time to time, and continued use of the Site after any changes constitutes your acceptance of the updated Terms.

License to Use Our Site

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes, in accordance with these Terms.

Definitions

  • Cookie: A small file stored by your web browser to identify your browser, provide analytics, and remember preferences such as login information.
  • Company: Refers to The Beverage Cooling Company, Flat 14, Cherry Tree Court, Havelock Road, Warsash, Southampton, Hampshire, SO31 9AG, United Kingdom.
  • Country: The United Kingdom, where The Beverage Cooling Company is based.
  • Device: Any internet-connected device (e.g., computer, tablet, or smartphone) used to visit the Site.
  • Service: The products, information, and support provided via www.bevcool.co.uk.
  • Website: The Beverage Cooling Company’s Site, accessible at www.bevcool.co.uk.
  • You: Any person or entity accessing or using the Site.

User Responsibilities

When using our Site, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
  • Notify us immediately of any unauthorised use of your account or breach of security.

Restrictions

You agree not to, and will not permit others to:

  • Sell, rent, distribute, or otherwise exploit any part of the Site for commercial purposes.
  • Modify, reverse engineer, or create derivative works from any part of the Site.
  • Remove or obscure any proprietary notices (including copyright or trademark notices) belonging to us or our partners.

Information We Collect

We collect personal information when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service

Types of information collected:

  • Personal details: name, email address, phone number, and mailing address.
  • Payment information: processed securely via third-party payment providers.
  • Non-personal data: browser type, device type, IP address, and pages visited.

Returns and Refunds

If you are not satisfied with your purchase, please contact advice@bevcool.co.uk within 14 days of delivery. Items must be in their original condition and packaging. Please see our Returns & Refund Policy for full details.

Limitation of Liability

To the fullest extent permitted by law, The Beverage Cooling Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify and hold harmless The Beverage Cooling Company, its affiliates, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, ideas, or suggestions you provide to us become our property. We may use, copy, or distribute them for any purpose without compensation or credit to you.

Links to Other Websites

Our Site may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites. Your use of third-party websites is at your own risk and subject to their own terms and conditions.

Cookies

We use cookies to enhance functionality and performance. You can disable cookies in your browser, but this may affect site functionality. We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new effective date. Continued use of our Site after changes take effect constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms of Service, please contact us:

The Beverage Cooling Company Limited 

📍 Registered Address:

Flat 14, Cherry Tree Court, Havelock Road, Warsash, Southampton, SO31 9AG, United Kingdom

📍 Collections / Service Address:

Oakley, Basingstoke Road, Reading RG7 1AA, United Kingdom

📧 Email: advice@bevcool.co.uk

📞 Phone: +44 (0)330 223 2545

Opening Hours:

  • Orders & Support: Monday to Friday, 9:00 AM – 5:00 PM
  • Collections & Repairs: By appointment

All products sold on our website are genuine and sourced directly from verified UK distributors or manufacturers.

All items comply with applicable UK and EU legislation.

  • Company Number: 16465437
  • VAT Number: GB 493 4302 87

Registered in England and Wales